Frequently Asked Questions

I would like to check the status of my application/admissions?

If you completed your application online, you can check your status at anytime by returning to your application here.

I don’t have access to a computer. What do I do?

Please call Undergraduate Admissions at (601) 979-2100 for assistance.

I didn’t complete my application online or I forgot my password.

Please call Undergraduate  Admissions at (601) 979-2100.

I want to know if you received my documents (high school transcript, shot record, ACT/SAT Scores)

If you completed your application online, you can check your status at anytime by returning to your application. If you did not complete an online application, please call Undergraduate  Admissions at (601) 979-2100 for assistance.

How long does it take to get a decision?

Normal processing time is 4-6 weeks after all required documents are received in Undergraduate Admissions. If you completed your application online, you can check for receipt of documents and your status at anytime. The decision updates instantly.

What is the address to forward my documents to Undergraduate Admissions?

The address is:

JSU Undergraduate Admissions
P.O. Box 17330
Jackson MS 39217

Is there a street address?

No, the P.O. Box address will assure prompt receipt of your documents to Undergraduate Admissions.

What is your fax number?

(601) 979-3445

I have been accepted but haven’t received a letter.

Undergraduate Admissions sends correspondence regularly. Please allow 14 business days after a decision is rendered to receive official notification. If you have not received a letter after the allotted time, please contact Undergraduate Admissions at (601) 979-2100.

Is there an application fee?

Jackson State University does not require an application fee.

Could you send me an Admissions Packet, Paper Application?

Prospective students now apply online. Please go to www.jsums.edu. The online application is under Prospective Students. Please hold on to your log-in information so that you can check your status at anytime.