OFFICE OF FINANCIAL SERVICES
Can my previous semester balances be deferred?
Who is my Financial Services Counselor?
How long does it take to process my refund?
Why do I need to complete the Direct Deposit Authorization Form?
Can I change my mailing address?
How does the Supercard Voucher work?
What is "Completing Registration"?
Why was my loan money returned to the lender?
If I withdraw from the university will I owe any money?
Can my previous semester balances be deferred?
No. Beginning with the Fall 2007 Semester ALL previous term balances must be Paid in Full .
Financial Aid loans have a disbursement date when monies from the lending institutions are applied to the students JSU accounts on PAWS. Financial Services Counselors are given a roster of students whose money has been applied. The Counselors verify enrolled hours of those students that have "completed registration" then determines the amount that is refundable. The refund is processed on the student's JSU account then direct deposited into the student's bank account. Refunds are processed within 14 days from the date the Federal
Financial Aid is applied on the JSU P.A.W.S account.
Please Note that the disbursement date is based on JSU's Default Rate (the rate in which student loans are being repaid). The higher the default rate the longer it takes for monies to be disbursed to the University. Schools that have a consistently low default rate with regards to student loans are able to disburse monies earlier in the semester. That is why some schools are able to immediately provide refund checks soon after registration is completed.
You may be entitled to a refund if your account has a credit balance. You can use the internet to find out by logging onto JSU P.A.W.S, enter ID and PIN, select Student & Financial Aid, select Student Records, select Account Summary to check on your account. If your account has a credit balance, contact your Financial Services Counselor
Why do I need to complete the Direct Deposit Authorization Form?
You should complete the Direct Deposit Authorization Form because the highest priority is given to direct deposits during the refund process.
Can I change my mailing address?
Yes. You can log onto JSU P.A.W.S and update addresses under Personal Information.
What is "Completing Registration?"
"Completing Registration" is the phrase used to describe the Office of Financial Services acknowledgement/verification of how fees are to be paid for the current semester. Once this information is officially communicated to the Office of Financial Services, we will "accept" the charges and payments for the current semester which in turn protects the student's classes from being purged.
There are two ways to "officially communicate" with the Office of Financial Services.
1. The first and most popular way is online at the JSU website http://www.jsums.edu/ .
A) To "Complete Registration" you will need to click on the icon marked "Complete Registration ONLINE" ( not JSU PAWS ).
B) Enter your J#, PIN # and follow the prompts to finish this process.
C) You will see a message congratulating you for completing your registration.
D) Print that page as proof that you have completed your registration.
E) If you encounter a problem online that will not allow you to complete registration, a message will appear instructing you to see a Financial Services Representative or Counselor in the Office of Financial Services.
2. The second way to "officially communicate" is to physically interact with a Financial Services Representative or Counselor.
A) The Financial Services Representative would need to know how the fees are to be paid. Whether by financial aid, third party scholarships, departmental scholarships/awards or a payment plan.
B) Once the method of payment has been agreed upon, the Financial Services Representative or Counselor will manually "accept" the charges and payments for the current semester, present the student with a printout that states "Registration Completed" for the students' records.
C) Please note that you CANNOT "Complete Registration" in JSU PAWS. You can select classes, pay for your classes with a credit card and review your account in JSU PAWS, however, you will need to exit the JSU PAWS webpage and click the "Complete Registration ONLINE" icon to correctly "Complete Registration."
1.By pre-registering, you will be able to increase your chances of enrolling in the premier classes at the times best suited for you, thereby customizing your class schedule to your particular needs.
2.Pre-registering allows students to avoid crowds, long lines and the frustration of trying to enroll in closed sections during Registration.
3.Pre-registration also allows you to complete your registration online, if your financial aid info is available.
• Online by credit card via JSU P.A.W.S. under student account summary.
• MasterCard and Visa: JSU will accept both credit cards for payment of student tuition and fees.
• Checks: Checks should be made payable to Jackson State University . All checks must have the check holder's name, address, driver's license number and/or social security number, a personalized bank check given for tuition, fees, or room and board will be accepted subject to acceptance by the bank where the account is located. Returned checks due to insufficient funds must be redeemed immediately along with a $40 fee to avoid termination of registration.
• Cashier Checks, Money Orders or Travelers Checks: Can be used for payment in lieu of cash.
Payments should be mailed to the Office of Financial Services, P.O. Box 18020 Jackson , MS 39217.