BUSINESS
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Principle-Centered Leadership
BN-013         CEU Credits:  .6
This workshop will utilize  Covey’s “Seven Habits of Highly Effective People” to implement change. Principle-Centered Leadership can be designed specifically for faculty, staff, administrators, school systems, business, industry, and the community. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  September 26, 2009
Session 2:  October 30, 2009
Session 3:  April 16, 2010      
Session 4:  May 13, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
 
 
Become an Effective Leader and Supervisor
BN-001         CEU Credits:  .6
In this workshop, participants will learn the basic principles of leadership, how to identify the various leadership styles, and the leadership behaviors that motivate people.  This workshop will also cover fundamental skills of management, communicating, delegating, and dealing with conflicts. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  September 26, 2009
Session 2:  October 30, 2009
Session 3:  February 11, 2010 
Session 4:  June 5, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
 
Essential Skills for the Administrative Professionals
BN-002         CEU Credits:  .6
Enhance the interpersonal and behavioral skills needed to perform your everyday task and stay on top of the various responsibilities required by your position.  Gain insight in the following areas:  business etiquette, minutes taking and correspondence, time management and organizational skills, and conflict resolution. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  September 12, 2009
Session 2:  October 31, 2009
Session 3:  March 6, 2010      
Session 4:  June 23, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
Conflict Resolution in the Workplace
BN-003         CEU Credits:  .6
This one-day workshop will help participants deal with the types of conflicts encountered in school and business settings.  Participants will design strategies and programs for educating subordinates to deal with their own interpersonal conflicts. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  October 23, 2009
Session 2:  August 29, 2009
Session 3:  February 20, 2010
Session 4:  May 1, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
 
 

Business Communication for Professionals
BN-004         CEU Credits:  .6
This one-day workshop will help participants practice active listening techniques, learn tips to effectively communicate ideas in the workplace, and practice writing effective inter-office memoranda, short reports, and a variety of business letters. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  September 17, 2009
Session 2:  November 21, 2009
Session 3:  February 24, 2010 
Session 4:  May 13, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
Safety in the Workplace
BN-005         CEU Credits:  .6
In this one-day workshop, participants will learn to implement a safety plan for their own environment.  This workshop will provide safety practices that can be used to reduce the risk of both short-term and long-term injuries in the work place.  (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  October 17, 2009
Session 2:  August 28, 2009
Session 3:  February 10, 2010
Session 4:  May 8, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
 
Business Etiquette for Professional Success
BN-006         CEU Credits:  .6
This workshop is designed to introduce individuals to the basics of business etiquette.  Participants will understand how to interact properly in various business and professional settings. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  October 8, 2009
Session 2:  December 12, 2009
Session 3:  February 19, 2010 
Session 4:  April 10, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS

Performance Evaluation
BN-007         CEU Credits:  .6
This one-day workshop will enable management to design a legally valid performance review process, a standard for performance appraisals, initiate the performance review, and other performance issues.  (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  September 3, 2009
Session 2:  November 14, 2009
Session 3:  April 22, 2010       
Session 4:  June 19, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
 
Quality Customer Service
BN-008         CEU Credits:  .6
This workshop will highlight seven-key to delivery techniques for super customer service.  Participants will learn techniques for handling unhappy customers.  Innovative telephone customer service techniques will also be covered.  This one-day course will equip participants with the tools they will need in order to meet and exceed customer expectations. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:   August 28, 2009
Session 2:   November 23, 2009
Session 3:   March 6, 2010    
Session 4:   May 20, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS

Stress Management
BN-009         CEU Credits:  1.2
This workshop discusses the nature of stress, how stress influences health and business relations.  Participants will develop the knowledge, skills, and confidence necessary to manage stressors in a positive and constructive way, and they will learn how to achieve a balance between business and personal life. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  August 7, 2009
Session 2:  October 22, 2009
Session 3:  January 30, 2010  
Session 4:  May 6, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
 
Preparing Budget Reports
BN-010         CEU Credits:  .6
This one-day workshop will show participants how to use the latest technology to prepare readable and reliable budget reports for public or private organizations. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  September 19, 2009
Session 2:  November 6, 2009
Session 3:  Februay 15, 2010
Session 4:  May 14, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS

Sexual Harassment
BN-011         CEU Credits:  .6
This workshop shows how to prevent sexually hostile work environments that are illegal.  The instructor will explain how sexually hostile environments create a lack of respect in the workplace.  This workshop will further explain the minimum requirements of the law, and basic organization's policies and procedures prohibiting harassment on the basis of sex, race, age, religion, national orientation, disability, and sexual orientation.  (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  October 15, 2009
Session 2:  November 14, 2009
Session 3:  January 16, 2010   
Session 4:  April 9, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS
 
Developing Presentation Skills
BN-012         CEU Credits:  .6
Learn the techniques essential to making presentations that are informative and exciting.  You will gain valuable strategies for writing effective notes, overcoming nervousness, tailoring your presentation to specific audiences, and much more. (Cost: $50; CEUs are an additional $20)
Dates:  
Session 1:  August 14, 2009
Session 2:  October 15, 2009
Session 3:  February 20, 2010 
Session 4:  May 29, 2010
Time:
9:00 a.m. - 4:00 p.m.
Location:
Universities Center
3825 Ridgewood Rd.
Jackson, MS

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© Jackson State University's College of Lifelong Learning 2008           Last Updated: Monday, August 31, 2009 1:35 PM