Disability Services FAQs

Get answers to your disability services questions regarding the application process, eligibility for accommodations, finance, medical concerns or changes to your school schedule. 

 

Accommodation Process/Eligibility

·         What accommodations am I eligible to receive?

Accommodations are determined on a case-by-case basis. Please contact your campus disability services advisor to discuss what may be the most reasonable accommodations based on your specific limitations.

·         How do I locate my campus disability services advisor?

Visit the Campus Disability Services Advisor Listing to locate the advisor for the campus you attend.

·         Where can I find the necessary application forms?

Visit the Application Process page in the Disability Services section of the JSU website.

·         May I e-sign the accommodation forms and email them back to you?

Students may fax, scan and email, or mail back their forms. If you must complete the forms electronically, please contact a campus disability services advisor.

·         I don't have a printer. Can you send the accommodation forms by mail?

Yes. Accommodation forms can be mailed. However, the University is not responsible for any delays caused by the delivery time. Accommodations do not go into effect until the campus Disability Services Office has received all of the completed required application forms.

·         What steps should I follow to complete the application process?

 Please visit our Application Process page.

·         I am the caretaker for a disabled relative. Am I eligible for a disability accommodation?

No. The Disability Services Office can only accommodate a student for conditions that limit him/her due to his/her own diagnosis or treatment.

·         What if I need to miss multiple classes in excess of the Jackson State University attendance policy?

All students must abide by the University’s attendance policy. There are no exceptions based on documented disabilities. Please contact your academic representative to discuss rescheduling or dropping the course.

·         How can I learn more about ADA guidelines and what is considered a reasonable accommodation?

Complimentary information and materials are available by calling the U.S. Department of Justice ADA Information Line at 800.514.0301 (voice) or 800.514.0383 (TTY).

 Finances

·         Do I have to pay for my accommodations?

No. It is the University’s responsibility to provide reasonable accommodations to eligible students with disabilities at no cost to the student (note takers and tutors only).

·         Is financial assistance available through the campus Disability Services Office for students with disabilities?

No. Check with your finance advisor.  Outside agencies may provide support such as vocational rehabilitation, workers compensation and job services. The Veterans Administration may also be able to assist if you are an eligible veteran.

 Faculty Members

·         Can you contact my faculty members and tell them about my situation?

The Disability Services Office cannot communicate with faculty members until students have completed the application process and have a formal accommodation agreement in place.

If students have formal accommodations, then the Disability Services Office will notify each faculty member of the agreed-upon accommodations. Accommodated students should verify with each instructor as they start a class to ensure that the faculty member received the disability notification from the Disability Services Office.

·         What if my faculty member does not want to provide me with reasonable accommodations?

Please contact your campus disability services advisor immediately. Many times, these situations are due to miscommunication. Faculty members receive formal notification of accommodations for all eligible students receiving accommodations.

Changes to Schedule/Accommodations

·         What happens if I change from a local campus to an online program or from an online program to a local campus?

Please notify your campus disability services advisor of any changes that you are making to your schedule, including campus changes. The Disability Services Office will follow up if any additional paperwork is required.

·         Are there different accommodations that I would be eligible for with the online campus that I am not at a local campus or vice versa?

Because reasonable accommodations are based on how each student is limited within their classroom, changes might be made to accommodations for students who change from a local campus to an online program, or from an online program to a local campus. Please notify your campus disability services advisor when you do make changes to your campus location so that they can address how your accommodations may need to be modified.

·         What if my condition changes and I need to request additional accommodations?

Please contact your campus disability services advisor immediately. The campus disability services advisor will request to review the new documentation supporting your request for additional accommodations. Once the additional agreed-upon accommodations are determined, the Disability Services Office will complete an updated Student Accommodation Agreement document that will require your signature.

 Medical

·         What if I missed my final project due to a medical emergency?

This could only be determined on a case-by-case basis. Please contact your campus disability services advisor to discuss your specific situation.

·         What if I need an extension because of my medical condition?

This could only be determined on a case-by-case basis. Please contact your campus disability services advisor to discuss your specific situation.

·         I am no longer in contact with the doctor that originally diagnosed my disability. What should I do?

The medical verification letter can be written by any diagnosing professional whose education and licensure supports the field related to the letter they are writing. For instance, a psychologist or psychiatrist can write a letter regarding mental health conditions and a medical doctor can write a letter regarding medical conditions. The Disability Services Office also accepts certain outdated testing options.

·         I cannot afford to see a doctor. Can I still receive accommodations?

Every disability accommodation requires documentation and verification from a medical professional. The letter can be written by any diagnosing professional who is qualified in the area related to your condition.

·         I am scheduled to have surgery. Am I eligible for a disability accommodation?

This could only be determined on a case-by-case basis. Please contact your campus disability services advisor to discuss your specific situation.

·         I have been having serious health problems, but my doctors still do not have a diagnosis. What are my options?

Even if your doctors do not have a diagnosis, you may still qualify for reasonable accommodations. In order to make that determination, the Disability Services Office would require a formal doctor’s letter explaining your situation and your limitations.