VIDEO TAPES |
How to Supervise People |
Supervising For Quality- Study Guide |
Resolving Conflict in the Workplace- Study Guide |
The Team Approach- Study Guide |
Doing a Performance Review |
Performance Appraisals: Getting Results- Study Guide |
Sexual Harassment: An Investigation Guide |
Sexual Harassment in the Workplace |
Health Related: |
The Drug-Free Workplace |
Stress Management |
Recognizing Chemical Dependency |
Violence in the Workplace |
Skill Development: |
Telephone Customer Service |
Telephone Skills At Work |
Winning Customer Loyalty-Eliminate Customer Turnoffs- (2 sets) |
Wining Customer Loyalty- Exceed Customer Expectations |
Communication Skills That Build Winning Relationships |
