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Alcatel IP-Phone

Voice Services – All voice service work orders will be completed within three (3) business days.  If for any reason a voice service work order can not be completed within three (3) business days, we will notify you and  resolve it as soon as possible. 

Please contact the Helpdesk at 601.979.2005.

For Telephone(s) Repair provide the following:

  1. Telephone Number with an issue
  2. Type of telephone with the issue (Easy, Premium, Advanced, 4019 Urban Grey)
  3. Building Name
  4. Office/Room Number
  5. Contact person with an email address and telephone number

 

Telephone Troubleshooting:

Alcatel IP-Phone Troublshooting Tip (PDF)
Alcatel IP-Phone VoiceMail Qiuck Reference (PDF)