Support

Customer Services

Cal 1

April 2014
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IT Customer Service

Information Technology Customer Service is the link between the customer and the IT unit. We are committed to sustain high quality customer service through professional commitment.

Here in IT Customer Service we demonstrate customer care through consultaion, analysis, and problem response. We ensure the services we provide are appropriate, available and accessible to faculty, staff, and students.

We commit to:

  • Delivering the highest quality of customer service
  • Acting as role models and leaders in the area of customer service
  • Remembering what is important: 'the satisfaction of the customer'
  • Providing accurate and relevant information for the university family and surrounding community

Contact:

Dr. Robert Wynne, Manager, IT Customer Service
Office (601) 979-1036 Fax (601) 979-0284
robert.wynne@jsums.edu