{"id":7091,"date":"2019-10-07T20:14:00","date_gmt":"2019-10-07T20:14:00","guid":{"rendered":"http:\/\/143.132.18.208\/humanresources\/?page_id=7091"},"modified":"2020-07-27T19:36:50","modified_gmt":"2020-07-27T19:36:50","slug":"staff-training-courses","status":"publish","type":"page","link":"https:\/\/www.jsums.edu\/humanresources\/staff-training-courses\/","title":{"rendered":"Staff Development Center Training Courses"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
COURSE TOPIC<\/span><\/th>\n<\/th>\nCOURSE DESCRIPTION<\/span><\/th>\n<\/tr>\n
Everyday Ethics for Employees <\/strong><\/span>
\n(3.5\u00a0hrs)<\/b><\/span>
\nRegister Now<\/b><\/a><\/span><\/td>\n		<\/td>\nEthical behavior is essential to everyone both at work and in daily life.\u00a0 This course provides you the opportunity to understand what is meant by ethical behavior, to identify ethical values, to recognize ethical dilemmas, and to relate ethical decision making to your role at Jackson State University.\u00a0\u00a0 This class provides participants an opportunity to frankly discuss the role of ethics in an organization and to identify the common reasons for unethical behavior.\u00a0 The class provides practical application of ethics principles with exercises in recognizing ethical dilemmas.\u00a0 Participants will be better equipped to apply ethical values to common situations that they face every day. This session address core competencies of Work Ethics, Accountability, and Service Excellence.\u00a0\u00a0Everyday Ethics<\/i><\/b>\u00a0is a half-day session for all employees<\/i><\/b>\u00a0and is a\u00a0<\/i><\/b>pre-requisite for the supervisor\/manager course Organizational Ethics for Managers. \u00a0<\/i><\/b>(Who Should Attend?\u00a0 All Employees)<\/b><\/span><\/td>\n<\/tr>\n
Organizational Ethics for Managers<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nManagers have an obligation to not only set an ethical example for the workplace, but be aware of specific ethics laws and regulations applicable to staff.\u00a0 Managers must also be prepared to answer questions from employees concerning possible ethics and conflict of interest situations and provide resources to staff facing ethical dilemmas.\u00a0This class not only reviews ethical principles specific to supervisors, but also provides practical instruction on Mississippi\u2019s ethics and conflict of interest laws.\u00a0 Mississippi Ethics Commission decisions are reviewed along with Jackson State University\u2019s own policies concerning ethics and conflicts of interest for staff.\u00a0 Participants will be challenged to recognize the role of perception in the workplace and to objectively assess the impressions they create by their actions.\u00a0\u00a0Organizational Ethics for Managers<\/i><\/b>\u00a0is a half-day session.\u00a0(Who Should Attend?\u00a0 ALL Supervisors, Managers, and Directors)<\/b><\/span><\/td>\n<\/tr>\n
Conflict Management for Employees<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now<\/b><\/a><\/b><\/span><\/td>\n		<\/td>\nConflict is a part of our daily life, at work, at home, and in other settings.\u00a0\u00a0This session helps you identify how you personally react to conflict and provides you with some tools for handling conflict with friends, family and coworkers.<\/b>\u00a0 Learn how to turn conflict into positive outcomes.\u00a0(Who should Attend? All Employees)<\/b><\/span><\/td>\n<\/tr>\n
Managing Conflict Effectively<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nConflict is a part of our daily life, at work, at home, and in other settings.\u00a0\u00a0This session helps you identify how you personally react to conflict and provides you with some tools for handling conflict with friends, family and coworkers.<\/b>\u00a0 Learn how to turn conflict into positive outcomes.\u00a0(Who should Attend? \u00a0Supervisors, Managers, Directors, Administrators)<\/b><\/span><\/td>\n<\/tr>\n
Emotional Intelligence<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now <\/a><\/b><\/span><\/td>\n		<\/td>\nStudies and statistics have proven that the most successful people in life and business possess a certain level of technical ability coupled with a high level of Emotional Intelligence.\u00a0 This class is designed to introduce the concepts of Emotional Intelligence and allow participants to individually evaluate themselves in the area of Emotional Intelligence.\u00a0<\/b>Additionally, participants are provided information that could significantly change the course of their careers by increasing their level of emotional intelligence.\u00a0\u00a0(Who should attend?\u00a0 All Employees)<\/b><\/span><\/td>\n<\/tr>\n
JSU One Service -Customer Service<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now<\/b><\/a><\/b><\/span><\/td>\n		<\/td>\nThis course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.<\/span><\/td>\n<\/tr>\n
TEAMS: Built to Last!<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nAt the heart of any successful organization is a high-performing, cohesive team. Teamwork involves different people and different groups across the organization working together to maximize efficiency and to reach goals. This course will explore the essentials that team members and leaders need to understand and achieve team success.\u00a0 This session addresses the core competencies of Interpersonal Relations, Teamwork and Collaboration, and Interpersonal Communication.\u00a0Team building\u00a0<\/i><\/b>is a half-day session designed for all employees.\u00a0(Who should attend?\u00a0 All Employees, Teams, Managers, Departments, Management Groups & Employee Groups)<\/b><\/span><\/td>\n<\/tr>\n
Business Survival 101 \u2013 Learning to deal with change<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nEmployees are often challenged with change in the workplace.\u00a0 There are numerous reasons for change, various degrees of intensities, and several management styles to confront change.\u00a0 \u201cBusiness Survival 101: Learning to Deal with Change\u201d is a class designed to equip employees on how to react to some of these challenges that accompany change.\u00a0 By learning techniques to control reactions, you\u2019ll surface the best ways to deal with change.<\/span><\/td>\n<\/tr>\n
Professionalism In the Workplace\u200b<\/strong><\/span>
\n(3.5\u00a0hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nProfessionalism encompasses a worker\u2019s behavior, appearance, and workplace ethics. Employees who have high standards of professionalism are frequently perceived as being more credible and reliable than their co-workers. As a result, professional employees are frequently regarded as their company\u2019s leaders. With the workplace becoming more and more competitive,\u00a0this course is designed to train employees on how to showcase themselves and stand out among the crowd<\/b>.\u00a0 (Who should attend?\u00a0 All Employees)<\/b><\/span><\/td>\n<\/tr>\n
EPAFs for Originators<\/strong><\/span>
\n(2.0 hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nThis training session is designed to increase employee understanding of EPAFs, Originating EPAFs, Tracking and Submitting in PAWs.(Who should attend? ePersons responsible for executing departmental EPAFs (Electronic Personnel Action Forms)<\/strong><\/span><\/td>\n<\/tr>\n
EPAFs for Approvers<\/strong><\/span>
\n(2.0 hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nThis training session is designed to increase employee understanding of Approving and Tracking Electronic Personnel Action Forms in PAWs. \u00a0(Who should attend? \u00a0Persons responsible for approving departmental EPAFs (Electronic Personnel Action Forms)<\/strong><\/span><\/td>\n<\/tr>\n
Effectively Administering the Performance Evaluation Process<\/strong><\/span>
\n(2.0 hrs)
\nRegister Now<\/a><\/b><\/span><\/td>\n		<\/td>\nIs an ongoing process of communication between a manager\/supervisor and employee about performance expectations that occurs throughout the year.<\/b><\/b><\/span><\/p>\n

Click here for the Self Paced Training Presentation<\/a><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

COURSE TOPIC COURSE DESCRIPTION Everyday Ethics for Employees (3.5\u00a0hrs) Register Now Ethical behavior is essential to everyone both at work and in daily life.\u00a0 This course provides you the opportunity to understand what is meant by ethical behavior, to identify ethical values, to recognize ethical dilemmas, and to relate ethical decision making to your role […]<\/p>\n","protected":false},"author":253,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/pages\/7091"}],"collection":[{"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/users\/253"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/comments?post=7091"}],"version-history":[{"count":5,"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/pages\/7091\/revisions"}],"predecessor-version":[{"id":7600,"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/pages\/7091\/revisions\/7600"}],"wp:attachment":[{"href":"https:\/\/www.jsums.edu\/humanresources\/wp-json\/wp\/v2\/media?parent=7091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}