{"id":2704,"date":"2017-03-27T16:25:42","date_gmt":"2017-03-27T21:25:42","guid":{"rendered":"https:\/\/www.jsums.edu\/informationtechnology\/?page_id=2704"},"modified":"2024-07-01T12:26:22","modified_gmt":"2024-07-01T17:26:22","slug":"banner-thee-portal","status":"publish","type":"page","link":"https:\/\/www.jsums.edu\/informationtechnology\/banner-thee-portal\/","title":{"rendered":"Banner\/Thee Portal Support"},"content":{"rendered":"

The Banner Support Services team provides on-site support to the JSU Banner user community.\u00a0 From report creation, system troubleshooting, account maintenance, and Banner security, the members act as liaisons for JSU constituents with other parts of Ellucian.\u00a0 Requests sent to BannerPaws@jsums.edu<\/a> are tracked through the Service-Now ticketing system to expedite resolution of customer issues.<\/p>\n

Banner Support Services is dedicated to assisting our customers achieve their strategic goals in pursuit of the institutional mission. We are committed to continuous improvement of our skills and performance, and we hold ourselves and one another to the highest standard in all we do.<\/p>\n

 <\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Access Request Forms<\/u><\/strong><\/td>\n<\/tr>\n
<\/td>\nBanner Document Management Access Request<\/a><\/td>\n<\/tr>\n
<\/td>\nCognos Reporting Account<\/a><\/td>\n<\/tr>\n
<\/td>\nTravel and Expense Access Request<\/a><\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
Login to Applications<\/u><\/strong><\/td>\n<\/tr>\n
<\/td>\nEllucian Home<\/a><\/td>\n<\/tr>\n
<\/td>\nPAWS Home<\/a><\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
Policies and Processes<\/u><\/strong><\/td>\n<\/tr>\n
<\/td>\nJSU Data Compliance Statement<\/a><\/td>\n<\/tr>\n
<\/td>\nSupported Browsers<\/a><\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
Training<\/u><\/strong><\/td>\n<\/tr>\n
<\/td>\nWeb Account Creation and ODSL<\/a><\/td>\n<\/tr>\n
<\/td>\nBanner Navigation Guide<\/a><\/td>\n<\/tr>\n
Ellucian Applications<\/u><\/a><\/strong><\/td>\n<\/tr>\n
<\/td>\nBanner by Ellucian<\/td>\n<\/tr>\n
<\/td>\nBanner Document Management<\/td>\n<\/tr>\n
<\/td>\nEllucian Degree Works<\/td>\n<\/tr>\n
<\/td>\nEllucian Mobile<\/td>\n<\/tr>\n
<\/td>\nBanner Operational Data Store\/IBM Cognos Reporting<\/td>\n<\/tr>\n
<\/td>\nTravel and Expense Management<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Contact Information<\/b><\/u>
\nBannerPaws@jsums.edu<\/a>
\nPhone: 601.979.0245<\/p>\n","protected":false},"excerpt":{"rendered":"

The Banner Support Services team provides on-site support to the JSU Banner user community.\u00a0 From report creation, system troubleshooting, account maintenance, and Banner security, the members act as liaisons for JSU constituents with other parts of Ellucian.\u00a0 Requests sent to BannerPaws@jsums.edu are tracked through the Service-Now ticketing system to expedite resolution of customer issues. Banner […]<\/p>\n","protected":false},"author":253,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/pages\/2704"}],"collection":[{"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/users\/253"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/comments?post=2704"}],"version-history":[{"count":8,"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/pages\/2704\/revisions"}],"predecessor-version":[{"id":4108,"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/pages\/2704\/revisions\/4108"}],"wp:attachment":[{"href":"https:\/\/www.jsums.edu\/informationtechnology\/wp-json\/wp\/v2\/media?parent=2704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}