{"id":12,"date":"2013-09-26T21:13:59","date_gmt":"2013-09-26T21:13:59","guid":{"rendered":"https:\/\/www.jsums.edu\/support\/?page_id=12"},"modified":"2021-05-19T20:02:30","modified_gmt":"2021-05-19T20:02:30","slug":"mobile-email","status":"publish","type":"page","link":"https:\/\/www.jsums.edu\/support\/mobile-email\/","title":{"rendered":"CONFIGURE MOBILE DEVICES"},"content":{"rendered":"<div><b><span style=\"color: #ff0000\">DISCLAIMER<\/span><\/b><\/div>\n<div><strong style=\"line-height: 1.6em\"><strong style=\"line-height: 1.6em\"><b style=\"line-height: 1.6em\">By <a href=\"https:\/\/www.jsums.edu\/support\/e-mail-policy\/\">policy<\/a>,\u00a0JSU does not\u00a0support\u00a0personal devices\u00a0<\/b><\/strong><\/strong><strong style=\"line-height: 1.6em\"><b style=\"line-height: 1.6em\">(ipad, smart phone, latptop, etc.). Also, b<\/b><span style=\"line-height: 1.6em\">ecause of the\u00a0variety of devices, wide range of operating systems and service providers available, users should refer to their own carriers for support.<\/span><\/strong><\/div>\n<div><\/div>\n<div><strong style=\"line-height: 1.6em\"><span style=\"line-height: 1.6em\">JSU does provide general guidelines\u00a0<\/span><span style=\"line-height: 1.6em\">that can be followed directly by the users or taken to their carriers&#8217; representatives.<\/span><\/strong><\/div>\n<div><\/div>\n<div>There are a number of ways in which\u00a0you can configure your device, but\u00a0<span style=\"line-height: 1.6em\">JSU\u00a0<span style=\"color: #ff0000\">recommends<\/span>\u00a0downloading<\/span><strong style=\"line-height: 1.6em\">\u00a0the <span style=\"color: #ff0000\">latest Gmail app<\/span><\/strong><span style=\"line-height: 1.6em\">\u00a0from\u00a0your respective app store: e.g., <\/span><strong style=\"line-height: 1.6em\">ITunes,\u00a0Google Play<\/strong><span style=\"line-height: 1.6em\">, etc.<\/span><\/div>\n<div><\/div>\n<div><a href=\"https:\/\/itunes.apple.com\/us\/app\/gmail-email-from-google\/id422689480?mt=8\" target=\"_blank\" rel=\"noopener noreferrer\">Iphone and Ipad gmail app<\/a><\/div>\n<div><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.gm\">Android devices gmail app<\/a><\/div>\n<div><\/div>\n<div>When you request your provider&#8217;s support, they will ask for the information bellow; please, present it to\u00a0them:<\/div>\n<div><\/div>\n<div><a title=\"\" href=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow.png\" target=\"\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-42\" title=\"\" src=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow-300x300.png\" alt=\"largebluearrow\" width=\"15\" height=\"15\" srcset=\"https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-300x300.png 300w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-150x150.png 150w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-50x50.png 50w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow.png 500w\" sizes=\"(max-width: 15px) 100vw, 15px\" \/><\/a>\u00a0<b><span style=\"color: #ff0000\">Login Information ( for any protocol or Gmail app)<\/span><\/b><\/div>\n<div><span style=\"line-height: 1.6em\"><strong>Username<\/strong>: <\/span>j-number@jsums.edu <span style=\"line-height: 1.6em\">(or @students.jsums.edu or @alumni.jsums.edu).<\/span><\/div>\n<div><strong>Password<\/strong>: your JSU email password.<\/div>\n<div>\n<div><span style=\"line-height: 1.6em\"><strong>E-mail Address<\/strong>: Your normal e-mail address; for example\u00a0<\/span>john.d.smith@jsums.edu<span style=\"line-height: 1.6em\">\u00a0(or @students.jsums.edu or @alumni.jsums.edu).<\/span><\/div>\n<\/div>\n<div><strong>Domain<\/strong>: not applicable.<\/div>\n<div><\/div>\n<div><a style=\"font-size: 13px\" title=\"\" href=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow.png\" target=\"\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-42\" title=\"\" src=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow-300x300.png\" alt=\"largebluearrow\" width=\"15\" height=\"15\" srcset=\"https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-300x300.png 300w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-150x150.png 150w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-50x50.png 50w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow.png 500w\" sizes=\"(max-width: 15px) 100vw, 15px\" \/><\/a><span style=\"font-size: 13px\">\u00a0<\/span><span style=\"color: #ff0000\"><b>Connection Protocol<\/b><\/span><\/div>\n<div><strong>IMAP<\/strong> is recommended.<\/div>\n<div>Other options are POP, Web (HTML) and MAPI.<\/div>\n<div><\/div>\n<div><a style=\"font-size: 13px\" title=\"\" href=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow.png\" target=\"\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-42\" title=\"\" src=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow-300x300.png\" alt=\"largebluearrow\" width=\"15\" height=\"15\" srcset=\"https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-300x300.png 300w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-150x150.png 150w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-50x50.png 50w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow.png 500w\" sizes=\"(max-width: 15px) 100vw, 15px\" \/><\/a><span style=\"font-size: 13px\">\u00a0<\/span><span style=\"color: #ff0000\"><b>Server Name (if using IMAP)<\/b><\/span><\/div>\n<div><strong>Incoming (IMAP)<\/strong>: imap.gmail.com<\/div>\n<div><strong>Outgoing (SMTP)<\/strong>: smtp.gmail.com<\/div>\n<div><\/div>\n<div><a style=\"font-size: 13px\" title=\"\" href=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow.png\" target=\"\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-42\" title=\"\" src=\"https:\/\/www.jsums.edu\/support\/wp-content\/blogs.dir\/397\/files\/2013\/09\/largebluearrow-300x300.png\" alt=\"largebluearrow\" width=\"15\" height=\"15\" srcset=\"https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-300x300.png 300w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-150x150.png 150w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow-50x50.png 50w, https:\/\/www.jsums.edu\/support\/files\/2013\/09\/largebluearrow.png 500w\" sizes=\"(max-width: 15px) 100vw, 15px\" \/><\/a><span style=\"font-size: 13px\">\u00a0<\/span><span style=\"color: #ff0000\"><b>Encryption<\/b><\/span><\/div>\n<div><strong>Incoming<\/strong>: SSL<\/div>\n<div><strong>Outgoing<\/strong>: TSL (in some cases SSL).<\/div>\n","protected":false},"excerpt":{"rendered":"<p>DISCLAIMER By policy,\u00a0JSU does not\u00a0support\u00a0personal devices\u00a0(ipad, smart phone, latptop, etc.). Also, because of the\u00a0variety of devices, wide range of operating systems and service providers available, users should refer to their own carriers for support. JSU does provide general guidelines\u00a0that can be followed directly by the users or taken to their carriers&#8217; representatives. There are a [&hellip;]<\/p>\n","protected":false},"author":136,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/pages\/12"}],"collection":[{"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/users\/136"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":43,"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":605,"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/pages\/12\/revisions\/605"}],"wp:attachment":[{"href":"https:\/\/www.jsums.edu\/support\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}