Facilities Assistant

Gain Experience. Improve Our Communities. Support Student Success.

Be part of the team that helps keep our residential communities operating at their best!

Jackson State University Housing and Residence Life is seeking dependable, motivated, and detail-oriented students to serve as Facilities Assistants (FAs). This position provides hands-on experience in facilities management, residential operations, conference services, inventory management, project coordination, and departmental administration.

Facilities Assistants work alongside Housing and Residence Life professional staff to support the daily operations, maintenance coordination, and overall presentation of residential communities. Through assigned projects and recurring responsibilities, students gain practical skills while contributing to the quality of the residential experience for JSU students and guests.

Whether you are interested in facilities management, operations, business administration, project management, or higher education, this opportunity allows you to develop transferable professional skills while serving the Jackson State University community.

WHY JOIN THE FACILITIES ASSISTANT PROGRAM?

The Facilities Assistant Program offers more than an employment opportunity. It provides an opportunity to learn, contribute, and grow.

• Develop Professional Skills: Gain hands-on experience with facilities operations, project coordination, inventory management, and administrative processes.

• Make a Campus Impact: Contribute to the upkeep, organization, and improvement of residential spaces.

• Explore Career Opportunities: Learn how housing operations, facilities management, and conference services support a university environment.

• Build Technical Skills: Develop experience using Microsoft Office applications, Teams, Excel, SharePoint, and other departmental technologies.

• Work Alongside Professionals: Collaborate with Housing and Residence Life staff and gain exposure to university operations.

POSITION RESPONSIBILITIES

Under the direction of designated Housing and Residence Life facilities personnel, Facilities Assistants may be responsible for the following:

Facilities Operations & Coordination

• Assist with general facilities and operational assignments.

• Support the coordination of maintenance, housekeeping, and cleaning schedules across residential communities.

• Conduct routine quality assurance walkthroughs of residential spaces and report observed conditions.

• Assist with documenting facility concerns and tracking the completion of assigned projects.

• Escort contractors and authorized University personnel within residential facilities when assigned.

Administrative & Inventory Management

• Maintain accurate inventories of supplies, equipment, and designated departmental resources.

• Assist with organizing and maintaining inventory records for guest housing and conference operations.

• Utilize Microsoft Excel, Teams, SharePoint, and other approved applications to communicate updates and maintain departmental information.

• Assist with documenting procedures and developing instructional and training materials.

• Participate in designated departmental meetings and operational planning activities.

Conference Services & Special Projects

• Assist with preparing residential spaces for summer conferences, camps, and other University-sponsored programs.

• Support conference preparation, check-in, check-out, and operational activities as assigned.

• Assist with projects involving residential space preparation, organization, and presentation.

• Collaborate with designated marketing personnel to coordinate residential photography, promotional materials, and video projects.

• Assist with new student orientation and other departmental initiatives as assigned.

Additional duties may be assigned based on departmental needs and operational priorities.

WHAT WE ARE LOOKING FOR

Successful candidates should demonstrate:

• Dependability, punctuality, and strong organizational skills.

• The ability to follow oral and written instructions.

• Strong attention to detail and a commitment to completing assigned tasks.

• Effective communication and interpersonal skills.

• The ability to work independently and collaboratively.

• A willingness to learn new systems, procedures, and technologies.

• The ability to walk extended distances, navigate stairs, and lift or move moderately weighted items when necessary.

Preferred Qualifications

• Experience using Microsoft Word, Excel, Outlook, and Teams.

• Familiarity with SharePoint and other collaborative technology platforms.

• Experience using Apple iPadOS or similar mobile operating systems.

• Previous experience in facilities, maintenance coordination, residential operations, customer service, or administrative support.

EMPLOYMENT SCHEDULE & BENEFITS

The Facilities Assistant Program offers opportunities during both the summer and academic year.

Summer Facilities Assistant

• Approximately 20 hours per week.

• Room and board provided as part of the summer employment arrangement.

• Opportunities to assist with facilities projects, conference operations, residential preparation, and special assignments.

Academic-Year Facilities Assistant

• Approximately 10-20 hours per week.

• No room benefit provided.

• Opportunities to support ongoing residential facilities and operational activities.

Work schedules, assignments, and specific employment conditions will be communicated during the hiring process.

HOW TO APPLY

Students interested in the Facilities Assistant Program should review the position requirements and complete the designated student employment application.

Applicants may be required to participate in an interview and complete additional employment documentation before receiving an official offer.

For additional information regarding the Facilities Assistant Program, contact Jackson State University Housing and Residence Life.