Digital accessibility ensures that people with disabilities can perceive, understand, navigate, and interact with digital content effectively. This includes accessibility for individuals who use:

• Screen readers or other assistive technologies

• Keyboard-only navigation

• Captions or transcripts for multimedia

• Alternative text for images

• Accessible document formats

Our goal is to reduce barriers and improve access to our digital services for all members of the Jackson State University community.

Jackson State University uses a continuous improvement approach to digital accessibility. Given the size and complexity of our digital environment, accessibility work is prioritized and addressed over time.

Our efforts include:

• Evaluating websites, applications, documents, and multimedia for accessibility

• Remediating accessibility issues based on risk and impact

• Integrating accessibility into new content and system development

• Using a combination of automated tools and manual testing to verify accessibility

• Providing alternative access or accommodations when barriers are identified

Jackson State University is working toward conformance with:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

These guidelines address a wide range of accessibility needs, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Our digital accessibility efforts focus on areas that directly affect access to university programs and services, including:

• Admissions and enrollment information

• Academic advising and student services

• Financial aid and registration systems

• Online forms and applications

• Public-facing web content

• Digital documents such as PDFs and Word files

• Videos and other multimedia content

Accessibility improvements are ongoing, and updates are made as issues are identified and addressed.

Jackson State University strives to ensure that new and updated digital content is accessible by default. This includes applying accessibility best practices during content creation, design, and development.

When content cannot be made fully accessible immediately, we work to provide accessible alternatives and plan for remediation as resources allow.

Some digital services used by the university are provided by third-party vendors. Jackson State University considers accessibility when selecting and implementing third-party tools and continues to work with vendors to address accessibility concerns as they are identified.

We welcome feedback regarding the accessibility of our digital content.

If you experience difficulty accessing information on a Jackson State University website or need content in an alternative format, please contact us:

Report Accessibility Issues or Request Assistance
Phone: 601.979.6309

Please include:

• The web address (URL) of the page

• A description of the issue

• The assistive technology you are using, if applicable

We aim to respond to accessibility requests in a timely manner.

Digital accessibility is an ongoing effort at Jackson State University. As standards evolve and technologies change, we will continue to improve the accessibility of our digital environment and work toward providing inclusive access for all users.