October 2020

Transcript Request

The Office of the Registrar and Records provides official transcripts of permanent academic history for current and former Jackson State University students upon request. The request of records before Fall 1976 may take 7-10 business days to process. Students enrolled after Summer 1976 can complete requests online, by mail, or in person. Transcripts are $10.00 per copy, and all requests are processed within 3-5 business days. Requests can be completed online, by mail, or in-person by following the below instructions. For assistance, please contact the office by phone at (601) 979-2804 or by email at transcript.request@jsums.edu.

Online Requests:

  • Visit www.jsums.edu
  • Click the P.A.W.S. link at the top of the screen.
  • Select “Enter Secure Area” after clicking P.A.W.S.
  • ENTER ID and password. Note: User ID is the student’s SSN or J#. If you do not know your PIN, click the button marked “Forgot PIN” and follow the instructions to create a new PIN).
  • Once logged in, select
  • Student
  • Student Records
  • Request Printed Transcript
  • Choose if the transcript will be sent to an external college or your address and click continue
  • Select transcript type as “External” and click continue
  • Complete “Transcript Request Options”, click continue
  • Complete “Payment Options, click continue
  • Verify the information in the request summary is correct, and click “Submit Request.”
  • Enter the payment information and click “Submit Payment.”
  • Successful payments will generate the message “Your payment has been received.”

To view the status of transcripts requests, please select “View Status of Transcript Request” in the Student Record menu.

In-Person Requests:

You may request your transcript in-person in the Office of the Registrar and Records located in the B. F. Roberts Building, 2nd floor, room 245.

Payments can be made with cash, check, or credit/debit card in the Business Office located in B. F. Roberts.

Mail-In Requests:

You may print and mail the completed Transcript Request Form to the Office of the Registrar and Records, P.O. 17125, Jackson, MS. 39217-0125. Please ensure the form is signed and include payment.

Note: If a student has any university hold, the Office of the Registrar and Records will not process transcript requests. Also, all transcripts are sent through regular USPS mail only. If you would like your transcript sent via overnight or through priority mail, please include with your transcript request a pre-paid US Postal Service overnight or priority mail envelope.