Q: How do I request a copy of my transcript?
The Office of the Registrar and Records only process requests for official transcripts. Current and former students can order an official transcript by visiting https://www.jsums.edu/registrar/transcript-ordering-information/ online portal.
Q: How much does a transcript cost and how long will it take to receive it?
All official transcripts cost $10.00 per copy and are processed within 3-5 business days upon receipt of the request.
Q: How do I change my name and/or address?
You can change or update your personal information, such as your name or address, by visiting https://www.jsums.edu/registrar/forms/ and clicking the appropriate form for instructions.
Q: How do I complete an In-State Residency application?
Current students (22 and older) may apply for In-State Residency through the Office of the Registrar. All supporting documents submitted (i.e., proof of domicile, voter registration, Mississippi employment, Mississippi utilities, etc.) must be dated at least one year prior to application.
Q: What is Degree Works, and what can I use with it?
Degree Works is a Web-based tool for students to monitor their academic progress toward degree completion. Degree Works also allows currently enrolled students and their advisors to plan future academic coursework. With the Degree Works audit, currently enrolled students can review past, current, and “planned” coursework that provides information on completing outstanding requirements necessary to complete a degree/major/minor/concentration.
Q: How do I request verification of enrollment?
Verification of Enrollment Request forms can be submitted to the Office of the Registrar and Records via email at registrarsoffice@jsums.edu.
Q: What is a FERPA form?
The Family Educational Rights and Privacy Act (FERPA) is a federal law that affords parents the right to have access to their children’s education records, the right to seek to have the records amended, and the right to have some control over the disclosure of personally identifiable information from the education records. When a student turns 18 years old or enters a postsecondary institution at any age, the rights under FERPA transfer from the parents to the student (“eligible student”). The FERPA statute is found at 20 U.S.C. § 1232g, and the FERPA regulations are found at 34 CFR Part 99. By completing the FERPA form, the student grants specific individuals permission to specified records.
Q: How do I apply for graduation?
Students who have acquired the minimum number of credit hours to qualify for the graduation process will receive an email notification from the Office of the Registrar to contact their Advisor/Department to conduct a degree audit to receive a Graduation PIN # to access the Graduation Clearance System application for that semester. Graduating students must submit a graduation application for the semester they are completing degree requirements. If the student doesn’t meet requirements after the posting of final semester grades, they must apply for graduation again the next semester and/or after meeting degree requirements.
Q: What name will appear on my diploma?
Your official name in your BANNER PAWS student record will appear on your diploma unless otherwise indicated as your Diploma Name on your graduation clearance system application.
Q: Where will my diploma be mailed?
Your diploma will be mailed to the diploma mailing address entered on your graduation clearance application. If no address is entered, it will default to your permanent address listed in the student record system.
Q: When will my degree reflect on my transcript as awarded?
Your degree will be awarded and reflected on your official transcript after final grades are posted and reviewed, and all University requirements are met.
Q: When will I receive my diploma?
After all undergraduate and graduate degrees are awarded, diplomas will be printed and mailed. The process of clearing students and printing diplomas usually takes 4 to 6 weeks. Diplomas are sent via certified mail through the United States Postal Service (U.S.P.S). Please click the Diploma Mailing Schedule for more information regarding the diploma mailing schedule.
Q: How do I order a replacement diploma?
To request a duplicate diploma, please submit the Duplicate Diploma Order Form via email to degreeinfo@jsums.edu. For payment options, please contact the Business Office by phone at (601) 979-2216. Replacement or duplicate diplomas can be purchased for a fee of $60 each.
Students are classified as in-state or out-of-state for the purpose of paying University fees. The Office of Admissions will make the initial classification when a student’s application for admission is processed. The burden of proof for establishing residency resides with the applicant. If a student misrepresents their status, they shall be responsible for paying the fees they would have otherwise been required to pay and will be subject to disciplinary action or dismissal from school. The Office of the Registrar and Records is authorized to change a student’s residence status upon receipt of evidence that the student is improperly classified.
Click the Institutions of Higher Learning link, see paragraphs 610 and 611, for policies in determining the residential status of students for the purpose of enrolling and paying fees at a state-supported institution of higher learning.
Q. What are the in-state residency requirements?
Q. When is the deadline to petition for a change in residency classification?
Petitions for change of residency must be made on or before the last day to register for any given semester.
Q. Who may petition for a change in residency classification?
A student who has reached the age of 22 and has met the requirements to become a resident (has lived in Mississippi the past 12 consecutive months, used a Mississippi address on his/her State and Federal Income tax return, registered to vote in Mississippi, and has a vehicle registered in Mississippi) and shows intent to make Mississippi his/her home, may petition the University Registrar’s Office for a change in residency.
Q. What are the requirements to become a Mississippi resident?
The following documentation is required by law to obtain Mississippi residence. These are statutory requirements, not University policy, and are rigidly enforced:
As an adult:
Acceptable forms proving physical presence in Mississippi:
Please note: Property deeds or utility bills are not acceptable forms of documentation.
As a minor or a spouse of a Mississippi resident:
For minors:
For spouses:
Acceptable proof of domicile:
Please note: Property deeds or utility bills are not acceptable forms of documentation.
As a member of the military (or their dependent):
Q. Where can I get the application to apply for in-state residency?
A petition for a change in residency status may be requested from the Office of the Registrar and Records located on the 2nd floor of the B. F. Roberts building.
Q. Where do I apply?
A petition for a change in residency status may be submitted to the Office of the Registrar and Records located on the 2nd floor of the B. F. Roberts building.
Q: How can I register for classes?
You must contact your academic advisor to complete your schedule. Registration is conducted by Professional Advisors located in the University Academic Advisement Center on the 2nd Floor of the H.T. Sampson Library.
Q: How can I obtain an alternate PIN to add a class?
To add a class, undergraduate students must contact their Professional Advisor located in the University Academic Advisement Center on the 2nd floor of the H.T. Sampson Library.
Graduate students must contact their respective departments.
Q: My classes were PURGED non-payment of fees and non-attendance. What does this mean?
Purge is when the university removes a student’s class schedule due to incomplete registration.
Q: Can I have my classes reinstated after they were PURGED for incomplete registration?
Students may have their courses reinstated or restored, to active status, per the university’s PURGE/REINSTATEMENT Schedule and Criteria for the affected academic term. For more information on the reinstatement processes after classes were PURGED, students must contact the Business Office via email at bursarcares@jsums.edu or by phone at 866-THEEJSU.
Q: How can I change my major?
Obtain and complete a change of major form with your Professional Academic Advisor located in the University Academic Advisement Center on the 2nd Floor of the H.T. Sampson Library.