Frequently Asked Questions


I would like to check the status of my application/admissions?

Please log in to your portal to check your application status or you may call (601) 979-6361 for updates.

I don’t have access to a computer. What do I do?

You may access the portal via your cell phone or other smart device.

I didn’t complete my application online or I forgot my password.

You may go to and click “Forgot Password?” to reset your password.

I want to know if you received my documents (high school transcript, shot record, ACT/SAT Scores)

You may check the status of your documents by logging in to your portal.

What is the turnaround time for a decision?

Processing time can range from 4-6 weeks after all required documents are received in Undergraduate Admissions.  This processing time is only an estimate.  Our goal is to provide a decision as soon as possible.

What is the address to forward my documents to Undergraduate Admissions?

JSU Undergraduate Admissions & Recruitment
P.O. Box 17330
Jackson MS 39217

Is there a street address?

No, the P.O. Box address will assure prompt receipt of your documents to Undergraduate Admissions.

What is your fax number?

(601) 979-3445

I have been accepted but haven’t received a letter, how can I obtain a copy of my admissions letter?

You may log in to your portal to print a copy of your decision letter.

Is there an application fee?

Yes, JSU has a $25.00 non-refundable application fee. Please log in to your application portal for deadlines.

How can I receive an admissions packet, paper application?

Prospective students now apply online.
Please go to
Click “Apply”
Select “Undergraduate Application”
Create an Account
Complete and submit the Application