ACADEMIC GRIEVANCE PROCEDURE
To create and sustain an academic environment that permits students to freely express concerns or reveal complaints about their education and the educational process and to have their concerns and complaints addressed swiftly and forthrightly.
Students enrolled at Jackson State University may register a concern or complaint about any academic regulation, the instructional program, delivery of the program, grades received, the academic advisement system, or any other matter related to academic affairs, without any adverse action for expressing the concern or filing the complaint. Concerns and complaints will be received, explored or investigated, and responded to in a fair and timely fashion, though students should understand that the final response by the University may not always be the response they prefer.
Classroom Concerns or Complaints
(e.g. grades received; improper dismissals; unprofessional behavior)
Other Academic Concerns or Complaints (e.g. academic advisement or academic regulations)
If the complaint remains, the student will submit it to the Vice President for Academic Affairs and Student Affairs for a final response.
NOTE: Academic complaints dating back more than a semester generally will not be investigated.
If the student has exhausted all available internal grievance procedures established by JSU and remain unsatisfied, he/she may file a complaint with the Mississippi Commission on College Accreditation using the MCCA Student Complaint Form. Students may also file a complaint with their state/territory of residence. Please visit the JSU State Authorization website for more information about filing a complaint with your state.