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BANNER PAWS is an on-line system which enables students, faculty, staff, and alumni to access a variety of information via the Internet. PAWS is available 24 hours a day except designated or announced blackout days. To reset your PAWS pin or password please follow the Instructions below, otherwise email Banner support at BannerPaws@jsums.edu or call 601.979.0898 for your PAWS support requests. |
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| Step 1. From the JSU Home Page login to JSU P.A.W.S. |
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| Step 2. Login to PAWS. |
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| Step 3. Enter your Jnumber and PIN to login into PAWS (Banner Self-Service). |
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| If the PIN is forgotten, the Forgot PIN button will allow you to access a stored Security Question and enter the Answer. If the Answer to the Security Question is known, you will be asked to reset your PIN. |
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| Step 4. If the Question and Answer are not stored into Banner and you know your Jnumber and PIN, the first screen will ask you to select a Security Question and an Answer to that question. In the future, you could use the stored Security Question and Answer to reset your PIN. |
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| Step 5. If you do not know the PIN, contact Banner Support Services by email bannerpaws@jsums.edu or call (601) 979-0898 to have your PIN manually reset. Once that is done, on your next login into PAWS, the first screen will ask you to select a Security Question and an Answer to that question. |
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