BANNER PAWS is an on-line system which enables students, faculty, staff, and alumni to access a variety of information via the Internet. PAWS is available 24 hours a day except designated or announced blackout days. To reset your PAWS pin or password please follow the Instructions below, otherwise email Banner support at or call 601.979.0898 for your PAWS support requests.

Step 1.  From the JSU Home Page login to JSU P.A.W.S.  
Step 2. Login to PAWS.  
Step 3. Enter your Jnumber and PIN to login into PAWS (Banner Self-Service).  
If the PIN is forgotten, the Forgot PIN button will allow you to access a stored Security Question and enter the Answer. If the Answer to the Security Question is known, you will be asked to reset your PIN.  
Step 4. If the Question and Answer are not stored into Banner and you know your Jnumber and PIN, the first screen will ask you to select a Security Question and an Answer to that question. In the future, you could use the stored Security Question and Answer to reset your PIN.  
Step 5. If you do not know the PIN,  contact Banner Support Services by email or call (601) 979-0898 to have your PIN manually reset. Once that is done, on your next login into PAWS, the first screen will ask you to select a Security Question and an Answer to that question.