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Information Technology

Welcome To Information Technology

One IT Serving One JSU

The mission of Academic IT (AIT) is to support and enhance academic activities of the University by identifying and pursuing opportunities provided by applications of technology to education and research. Academic IT therefore serves as a liaison between Information Technology and the University. Academic IT’s vision focuses upon the technological efficiency of academics in utilizing available technology. Academic IT’s main goal is to facilitate self-directed manipulation of technological applications. Areas of technology utilization emphasis consist of teacher-student interaction capabilities within classrooms, computer labs, and resource centers both local and remote. Facets of utilization include content presentation using the technology, communications outside the classroom, assessment of effectiveness, and records keeping. Academic IT provides support through the following units:

Areas of emphasis are:

  • Technology integration in the classroom
  • Technology integration in departments
  • Teaching, Learning and Collaboration Technologies
  • Accreditation Evaluations
  • Campus Audio/Visual
  • Campus Email
  • Technology Training and Workshops

Contact Information

Phone: 601.979.0245





IT services refer to the various types of support and assistance that organizations provide to users of computer and information technology systems. These services can be provided in-house by a company’s IT department, or they can be outsourced to a third-party vendor.

Some common types of IT services include:

  • Help desk support: Provides assistance to users who are experiencing technical issues or have questions about how to use certain systems or software.
  • Network and infrastructure support: Manages and maintains an organization’s computer networks and related infrastructure, such as servers and data centers.
  • Cybersecurity: Protects an organization’s systems and data from cyber threats such as hacking and malware.
  • Cloud services: Provides access to data storage and computing resources through the internet, rather than via on-premises hardware.
  • Software development: Designs, creates, and maintains custom software applications for an organization.

IT services can be provided on a one-time or ongoing basis, and may be purchased on a pay-per-use or subscription basis. It is important for organizations to have reliable IT support in order to ensure the smooth operation of their systems and to protect against potential cybersecurity threats.

IT Software


Office 365

Available to: Faculty, Staff, Students
Location: Campus, Home



Available to: Faculty, Staff, Students
Location: Campus, Home



Available to: Faculty, Staff
Location: JSU Computers, JSU Lab computers



Available to: Faculty, Staff, Students
Location: Campus, Home



Available to: JSU Employees
Location: Campus, Home

Information Technology


Jackson State University
1400 John R. Lynch St.
P.O.Box 17750
Jackson, Mississippi  39217

NetID | Email | Canvas Support

Phone: 601.979.0245

PC | Network | Telephone Support

Phone: 601.979.6400


Phone: 601.979.4299