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Information Technology

Chief Technology Officer (CTO)

One IT Serving One JSU

Dr. Michael Robinson
Phone: 601.979.5934

Dr. Michael A. Robinson currently serves as the Chief Technology Officer of Jackson State University. He has over twenty-seven (27) years of experience working in the area of Information Technology (IT) with twenty-two (22) years at JSU. He possesses a Bachelor’s of Science in Computer Science, Masters of Science in Technology Education and a Doctor of Education (Ed.D.) in Early Childhood Education from Jackson State University. His research interests are in the areas of Cognitive Computing, High Speed Data Networks, High Performance Computing, and Big Data Predictive Analytics.

Dr. Robinson’s primary goal is to serve by helping to lead a responsive and responsible customer-centric organization that enables and empowers the Jackson State University community to effectively accomplish their goals through the use of technology…One IT.


IT services refer to the various types of support and assistance that organizations provide to users of computer and information technology systems. These services can be provided in-house by a company’s IT department, or they can be outsourced to a third-party vendor.

Some common types of IT services include:

  • Help desk support: Provides assistance to users who are experiencing technical issues or have questions about how to use certain systems or software.
  • Network and infrastructure support: Manages and maintains an organization’s computer networks and related infrastructure, such as servers and data centers.
  • Cybersecurity: Protects an organization’s systems and data from cyber threats such as hacking and malware.
  • Cloud services: Provides access to data storage and computing resources through the internet, rather than via on-premises hardware.
  • Software development: Designs, creates, and maintains custom software applications for an organization.

IT services can be provided on a one-time or ongoing basis, and may be purchased on a pay-per-use or subscription basis. It is important for organizations to have reliable IT support in order to ensure the smooth operation of their systems and to protect against potential cybersecurity threats.

IT Software


Office 365

Available to: Faculty, Staff, Students
Location: Campus, Home



Available to: Faculty, Staff, Students
Location: Campus, Home


Available to: Faculty, Staff
Location: JSU Computers, JSU Lab computers



Available to: Faculty, Staff, Students
Location: Campus, Home



Available to: JSU Employees
Location: Campus, Home

Information Technology


Jackson State University
1400 John R. Lynch St.
P.O.Box 17750
Jackson, Mississippi  39217

Phone: 601.979.4299