BANNER PAWS is an on-line system which enables students, faculty, staff, and alumni to access a variety of information via the Internet. PAWS is available 24 hours a day except designated or announced blackout days. To reset your PAWS pin or password please follow the Instructions below, otherwise email Banner support at BannerPaws@jsums.edu or call 601.979.0898 for your PAWS support requests.
|Step 1. From the JSU Home Page login to JSU P.A.W.S.|
|Step 2. Login to PAWS.|
|Step 3. Enter your Jnumber and PIN to login into PAWS (Banner Self-Service).|
|If the PIN is forgotten, the Forgot PIN button will allow you to access a stored Security Question and enter the Answer. If the Answer to the Security Question is known, you will be asked to reset your PIN.|
|Step 4. If the Question and Answer are not stored into Banner and you know your Jnumber and PIN, the first screen will ask you to select a Security Question and an Answer to that question. In the future, you could use the stored Security Question and Answer to reset your PIN.|
|Step 5. If you do not know the PIN, contact Banner Support Services by email email@example.com or call (601) 979-0898 to have your PIN manually reset. Once that is done, on your next login into PAWS, the first screen will ask you to select a Security Question and an Answer to that question.|